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客服英文简历范文

英文简历范文 时间:2017-11-30 我要投稿
【zuowen.c321.cn - 英文简历范文】

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  客服英文简历范文

  Personal information

  yjbys

  Nationality: China

  The current residence, guangzhou national: han

  Home record to: sichuan height and weight: 162 cm ? 50 kg

  Marital status: single age: 25 years old

  Objective and work experience

  Talent types: ordinary job ?

  Position: department store chain/retail service class: market planning, market sales/marketing, customer service:

  Working fixed number of year: 2 titles: no title

  Job type: full-time can date: at any time

  Salary: 2000-3500 work area of hope: guangzhou

  Working experience:

  * * * company name: guangzhou leather factory start-stop years: in 2009-02-2009-03

  Industry: company nature: privately operated enterprise belong to footwear/leather/toys

  Positions: market customer service

  Job description: 1, in the related the information posted on the website, telephone or E-mail reply intention franchisees message.

  2, view the company's web site intended franchisees message every day, to call back.

  3, to the existing franchisees telephone pays a return visit, to give answers to questions they put forward some good Suggestions collected collect give leadership, collect the sales performance of last month, every month what style sells well, analyze the sales situation, sorting, provide data analysis report; Will also give them some sales guidance (such as asking what activity recently doing, receiving the effect how, to know to do well the store experience, and introduce the leadership of the sales way at ordinary times transfer to them).

  Leaving reason: a little things need to be home

  * * * company name: zhongshan computer services co., LTD., start-stop years: 2008-03-2008-12

  Nature of the company: private sector by sector: the computer industry

  Positions: assistant station-master

  Job description: in the lenovo after-sales service, is the company's hotline engineer at first, through the lenovo internal engineer certification after engaged in customer service work. Responsibilities: 1, receiving platform for distributed problem list every day.

  2, assist engineer to follow up, will follow up production reports to webmaster, ensure that every problem has receive timely treatment, avoid customer complaints.

  3, analysis of pit with lenovo and related data, if not meet the requirements of lenovo, find out the reason for processing in a timely manner.

  Leaving reason: in order to seek better development

  Education background

  Graduated from college, southwest university of science and technology

  Highest degree: bachelor's degree: bachelor's degree in management Graduation date: 2008-06-01

  Specialty: the second professional e-commerce:

  Trained experience: beginning years Termination of the years The school (institution) professional certification certificate number

  2004-09 2008-01 southwest university of science and technology, electronic commerce diploma, degree, 106191200805004042

  Language ability

  Language: good English

  Poor mandarin level: level: good cantonese

  Ability to work and other specialty

  Two years work experience, is mainly engaged in the work of customer service and market, strong interpersonal communication skills, able to handle the relationship between the customer; Familiar with Microsoft OFFICE and other OFFICE software, operating system; Familiar with VB, JAVA, C language, etc.; Familiar with photoshop, coreldraw, flash and other software.

  Detailed personal autobiography

  I character cheerful, optimistic, strong personality, who never bow before difficulties, always want to do everything you can to take the initiative to solve and accept ability.

  中文翻译

  个人信息

  yjbys

  国  籍: 中国

  目前住地: 广州 民  族: 汉族

  户 籍 地: 四川 身高体重: 162 cm?50 kg

  婚姻状况: 未婚 年  龄: 25 岁

  求职意向及工作经历

  人才类型: 普通求职?

  应聘职位: 百货/连锁/零售服务类:市场策划、市场销售/营销类、客户服务类:

  工作年限: 2 职  称: 无职称

  求职类型: 全职 可到职日期: 随时

  月薪要求: 2000--3500 希望工作地区: 广州

  工作经历:

  公司名称: 广州***皮具厂起止年月:2009-02 ~ 2010-03

  公司性质: 民营企业所属行业:鞋业/皮具/玩具

  担任职务: 市场客服

  工作描述: 1、在相关网站上发布招商信息,电话或者是邮件回复意向加盟商的留言。

  2、每天查看公司网站意向加盟商的留言,给予电话回复。

  3、对已有的加盟商电话回访,对于他们提出的有些问题给予解答,好的建议收集起来汇总给领导,每个月都会收集上个月的销售业绩,哪些款式卖的好,对销售情况进行分析、整理,提供数据分析报告;同时还会给他们一些销售方面的指导(比如询问最近在做什么活动,收到的效果如何,把自己了解到的做得好的店铺的经验以及平时领导介绍的销售方式传输给他们)。

  离职原因: 有点事情需要回家处理

  公司名称: 中山***计算机服务有限公司起止年月:2008-03 ~ 2008-12

  公司性质: 私营企业所属行业:计算机业

  担任职务: 站长助理

  工作描述: 从事联想售后服务,起初是公司的热线工程师,通过联想的内部工程师认证后从事客服方面的工作。 职责:1、每天接收平台下发的问题单。

  2、协助工程师跟进问题单,将跟进情况制作报表发给站长,保证每个问题单都得到及时的处理,避免客户投诉。

  3、分析维修站与联想结费相关的数据,如果没有达到联想要求的标准,找出其中的原因及时处理。

  离职原因: 为了寻求更好的发展

  教育背景

  毕业院校: 西南科技大学

  最高学历: 本科获得学位: 管理学学士学位 毕业日期: 2008-06-01

  所学专业: 电子商务 第二专业:

  培训经历: 起始年月 终止年月 学校(机构) 专 业 获得证书 证书编号

  2004-09 2008-01 西南科技大学 电子商务 毕业证,学位证 106191200805004042

  语言能力

  外  语: 英语 良好

  国语水平: 优秀 粤语水平: 较差

  工作能力及其他专长

  两年工作经验,主要是从事客户服务以及市场方面的工作,沟通能力强,能够很好的处理与客户之间的关系;熟悉OFFICE等办公软件,操作系统;熟悉VB,JAVA,C语言等;熟悉photoshop、coreldraw,flash等软件。

  详细个人自传

  本人性格开朗,乐观向上,个性顽强,在困难面前从不轻易低头,总是想尽一切办法主动解决,接受能力强。

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