银行it岗位职责
在现在的社会生活中,岗位职责的使用频率逐渐增多,制定岗位职责可以有效地防止因职务重叠而发生的工作扯皮现象。到底应如何制定岗位职责呢?以下是小编为大家整理的银行it岗位职责,欢迎大家分享。
1、进行日常硬件设备维护工作,软件安装、卸载及问题处理;
support daily hardware maintenance, software installation, uninstall and troubleshooting.
2、协助终端用户的技术支持工作;
assistance for end user technical support.
3、提供电脑及it设备的支持服务;
provide end user pc and it equipment support services.
4、实时响应及处理终端用户的'问题和服务请求;
respond and handle end user question and service request in real-time.
5、管理各类软硬件及固定资产的维护;
manage all kinds of hardware and software, as well as inventory maintenance.
6、协助维护服务器、电话语音系统、网络及安全系统或其它it设备;
assist in server maintenance, voice system, network and security system or other it equipment.
7、遵照公司事件管理、问题管理、变更管理和信息安全政策执行信息技术支持服务;
to provide it support service comply with company incident, problem, change management and information security policies requirement.
8、负责定期对硬件基础设施的晨检、巡检及事故上报;
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、协助数据备份及介质管理;
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、协助本地it项目的部署和实施;
assist in local it project deployment and implementation.
11、提供本地应用系统的技术支持,以及银行内部系统的搭建、安装、测试;
provide technical support services to local application system, as well as internal systems roll out, installation and test.
12、与各部门协作各项工作;
well coordination work with various departments in the bank.
13、将问题重新定位到适当的资源;
to identify the problem and assign to appropriate support team/resource.
14、信息技术设备的库存管理;
it equipment inventory management.
15、协助公司员工进行本地监管应用系统的用户帐户管理,包括用户帐户创建,解锁,密码重置,权限修改,删除,定期用户帐户和授权批复列表再认证等工作;
support company staff for user id administration work for local banking system including user id create, unlock, password reset, profile modification, , regular id and approver matrix recertification and enquiry service.
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